Customer Support Representative - Albuquerque

Fidelity(5 months ago)

HybridFull TimeJunior$64,383 - $85,780 (estimated)Customer Service

About this role

A Customer Support Representative (Financial Customer Associate) at Fidelity provides frontline support to retirement plan customers and helps them navigate their financial accounts. This full-time, hourly role in Albuquerque includes a structured 14-week training cohort and ongoing development opportunities. The position serves as a career springboard within Fidelity and does not require a finance background or degree.

View Original Listing

Required Skills

Customer Service
Communication
Active Listening
Empathy
Adaptability
Tech Troubleshooting
Problem Resolution
Teamwork

Qualifications

High School Diploma or GED

About Fidelity

fidelity.com

Fidelity Investments is a leading financial services company that specializes in helping individuals and businesses achieve their financial goals through a wide range of products and services. These offerings include brokerage, retirement planning, investment management, and wealth management, as well as tools for saving and spending efficiently. With a focus on customer support and financial guidance, Fidelity aims to empower its clients to make informed financial decisions to secure their futures. The company is known for its robust online trading platforms and comprehensive financial planning resources.

View more jobs at Fidelity →