Contact Center - AM
OCBC Bank(15 days ago)
About this role
A Contact Center Agent at OCBC is the first point of contact for customers, helping them navigate their financial journey through various communication channels. The role involves offering personalized solutions, resolving issues, and promoting bank offerings, with a focus on customer satisfaction.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Empathy
- Active Listening
- Product Knowledge
- Relationship Building
- Proactive
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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