Customer Support Representative - Italian Speaking

OpenTable(18 days ago)

HybridFull TimeJunior$59,716 - $80,000 (estimated)Customer Support

About this role

A Customer Support Representative at OpenTable serves as a primary contact for restaurant partners and diners worldwide, supporting OpenTable’s hospitality-focused technology platform. The role contributes to customer satisfaction and helps foster strong relationships that enable restaurants to thrive. Candidates must be fluent in Italian and English and will join a global, service-oriented team.

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Required Skills

Customer Support
Active Listening
Phone Support
Email Support
Chat Support
Salesforce
Troubleshooting
iOS
Apple Hardware
Windows

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About OpenTable

opentable.com

OpenTable is an online restaurant discovery and reservation platform that lets diners book tables in real time, read fellow diners’ reviews, and earn points toward future meals. For restaurants it provides reservation and guest-management tools to optimize seating, bookings, and front-of-house operations. The service is available globally via web and mobile apps and covers a wide range of dining options from casual to fine dining. Diners use OpenTable for convenience and rewards; restaurants use it to increase covers and streamline operations.