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Customer Support Representative (Temp-to-Hire) at Fastbreak AI - ApplyBlast

Customer Support Representative (Temp-to-Hire)

Fastbreak AI

4 days ago

Charlotte, North Carolina, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Representative serves as the primary point of contact for guests booking hotel stays through the Fastbreak Travel platform, handling inbound calls to make, modify, or inquire about reservations. This role ensures guests are well-supported and settled so they can focus on their events, while accurately documenting interactions and resolving issues. The position is based at the Charlotte, NC headquarters and offers a temp-to-hire opportunity.

Responsibilities

Answer inbound calls regarding hotel reservations and booking modifications
Assist guests with booking, modifying, and canceling reservations through the platform
Troubleshoot reservation issues and escalate complex problems to management

Skills

About Fastbreak AI

fastbreak.ai

Headquarters

Charlotte, North Carolina, United States

Company Size

1-10 employees

Founded

2022

View Profile

Fastbreak AI is an AI-powered sports operations engine designed for leagues, tournaments, and brands. Its software streamlines scheduling, tournament management, and brand activation with AI-driven speed, delivering a complete sports operations platform. The platform helps organizations unlock new revenue streams by efficiently coordinating events, partnerships, and activations. Fastbreak AI positions itself as the ultimate solution to accelerate sports operations.