Customer Support Representative, Tier 1
ePayPolicy(10 days ago)
About this role
ePayPolicy is a growing fintech company based in Austin, TX, providing innovative payment solutions to insurance companies across the US. The company emphasizes excellent customer service, technological integration, and a vibrant, inclusive culture. It offers opportunities for growth, flexible work arrangements, and a supportive environment for its team members.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Help Desk
- SaaS
About ePayPolicy
epaypolicy.comePayPolicy is a digital payment solution tailored specifically for the insurance industry, designed to simplify the payment process for agencies, carriers, and premium finance companies. With features such as customizable payment pages, seamless integrations, and PCI compliance, ePayPolicy allows organizations to accept payments efficiently and securely. The platform is backed by over 10,000 insurance organizations and offers a user-friendly experience aimed at reducing the complexities associated with traditional payment methods, such as checks. Customers can try ePayPolicy for free for 60 days, ensuring satisfaction before committing.
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