Customer Support Representative

Qualia(5 years ago)

HybridFull TimeJunior$72,653 - $96,566 (estimated)Customer Support

About this role

Qualia is a B2B real estate technology company that offers a shared digital closing platform used by millions of consumers via its business customers. The Customer Support Representative is a user-facing role based in Austin that helps ensure customer satisfaction and adoption of Qualia’s platform while coordinating with internal teams to support product usage and communication.

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Required Skills

Customer Support
Communication
Troubleshooting
Time Management
Technical Fluency
Interpersonal Skills
Training
Teamwork
Problem Solving

About Qualia

qualia.com

Qualia is a digital real estate closing and settlement platform that provides cloud-based title, escrow, and closing software. Their platform brings lenders, title and escrow companies, consumers, real estate agents, and other transaction participants into one secure system to simplify and accelerate how homes are bought and sold. Qualia also supports integrations, bank and marketplace partnerships, and offers training and trust resources to help customers adopt and scale its solution.

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