Customer Success - EMEA - Southern Europe
Eleven Labs
About this role
The Customer Success role at ElevenLabs focuses on driving platform adoption among customers in Southern Europe through effective onboarding, enablement, and advising on best practices across various products, including speech models and AI tools. This position requires analyzing product usage to identify barriers and ensuring customers derive measurable value, while also owning commercial outcomes and driving renewals and upsells, in partnership with Sales and Engineering teams. Candidates should have at least 5 years of experience in B2B SaaS or AI/ML customer success, fluency in Italian or Spanish and English, and a strong grasp of the regional market landscape.
Skills
About Eleven Labs
elevenlabs.ioEleven Labs is a cutting-edge technology company specializing in artificial intelligence and machine learning to generate human-like speech. Their platform provides advanced text-to-speech solutions that cater to various applications, from media production to gaming and virtual assistants. With a strong emphasis on quality, accessibility, and user-centric design, Eleven Labs aims to enhance communication through innovative audio experiences. The company's proprietary algorithms leverage deep learning to produce realistic voice synthesis, widely recognized for its emotional depth and clarity.
Recent company news
Why this VC bet on $3 billion AI firm ElevenLabs after one meeting with the founder
Oct 25, 2025
ElevenLabs to Let Staff Sell Shares at $6.6 Billion Valuation
Sep 8, 2025
ElevenLabs secures NVIDIA investment, weeks after launching AI music platform to challenge Suno
Sep 23, 2025
The Washington Post debuts AI-personalized podcasts to hook younger listeners
Dec 10, 2025
ElevenLabs launches an AI music generator, which it claims is cleared for commercial use
Aug 5, 2025
About Eleven Labs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Eleven Labs.
Salary
$135k – $183k
per year
More jobs at Eleven Labs
Similar Jobs
Account Executive - Southern Europe
Wordsmith Legal AI
Specialist Solution Architect - ZT Cloud - Southern Europe
Zscaler
Enterprise Customer Success Manager-Expression of Interest
Darktrace
Founding Account Manager - US
Omnea
Business Development Representative, EMEA
Notion
Business Analyst Southern Europe
Vanguard