Customer Support Representative
PPL(21 days ago)
About this role
A Customer Service Representative at Public Partnerships LLC provides front-line support for individuals who self-direct long-term home care, working within the company’s Financial Management Service. The role is based in Latham, NY and supports Medicaid recipients, state partners, and managed care organizations. The position requires onsite presence and availability for scheduled hours between 8:00 a.m. and 8:00 p.m., Monday through Saturday. Compensation is hourly and includes benefits such as medical, dental, vision, and a 401(k) plan.
Required Skills
- Customer Service
- Call Handling
- Outbound Calling
- Documentation
- Time Management
- Detail Oriented
- Troubleshooting
- Verbal Communication
- Written Communication
- Microsoft Excel
+2 more
Qualifications
- High School Diploma
About PPL
pplfirst.comDiscover self-directed care options that empower you to choose your caregivers. Your life. Your care. Your people.
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