Customer Support Representative

Civitas Learning(3 days ago)

RemoteFull TimeMedior$25,000 - $26,000Customer Support

About this role

Civitas Learning, Inc. is hiring a Customer Support Representative to manage customer inquiries, ensure data quality and usability in their products, and support technical troubleshooting. The role involves working with a remote, diverse team to provide excellent customer service and technical assistance.

View Original Listing

Required Skills

SQL
AWS
GitHub
JIRA
Linux
XML
Json
Support
Troubleshooting
Data Management

Qualifications

Bachelor's Degree

About Civitas Learning

civitaslearning.com

Civitas Learning is an education-technology company that delivers analytics surfaced in AI-powered workflows to help higher-education institutions make smarter decisions, work in sync, and scale proactive student support. Its SaaS platform ingests campus data, applies predictive models and prescriptive insights, and delivers dashboards, alerts, and workflow tools to identify at-risk students and prioritize interventions. Civitas partners with colleges and universities to integrate with existing systems, align teams, and drive measurable improvements in retention, completion, and equity.

View more jobs at Civitas Learning →