Pinpoint

Customer Support Representative

Pinpoint

20 days ago
Melbourne, Victoria, Australia
Onsite
Full Time
Junior
0 applicants
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Pinpoint
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About this role

A Customer Support Representative at InvestorHub supports clients with technical issues, manages support requests, and collaborates with internal teams to ensure client success. The role involves learning about the product, the capital markets, and contributing to continuous improvement.

Skills

Qualifications

At least 1 year of client-facing experience
Pinpoint

About Pinpoint

pinpointhq.com

Pinpoint is a talent acquisition platform offering applicant tracking software that helps in-house recruiting teams run multiple hiring processes side-by-side with flexibility, consistency, and ease of use. The ATS focuses on configurable workflows and an easy-to-use interface so teams can start with core recruitment tools and add functionality as hiring needs grow. Pinpoint aims to simplify complex, high-volume hiring by improving candidate management, collaboration, and reporting for recruiters.

About Pinpoint

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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