Customer Support Representative
Alacrity Solutions
About this role
Altimeter Solutions Group is a private equity-backed provider of managed repair services for the property insurance industry. The company serves as a bridge between carriers and policyholders to enable efficient property restoration through its contractor network. The Customer Support Representative role supports the organization in delivering professional service to carriers, contractors, and policyholders from a remote location.
Skills
Qualifications
About Alacrity Solutions
alacritysolutions.comAlacrity Solutions is a specialist provider of end-to-end insurance claims, repair and recovery services. They support insurers and corporate clients from first notice of loss through claim resolution and the completion of repairs, delivering field services, restoration and vendor management backed by experienced teams. Alacrity emphasizes readiness, scalability and expert, technology-enabled workflows to speed recoveries, control costs and improve claimant outcomes. Their promise is summed up as “Complete Service. Absolute Certainty.”
About Alacrity Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Alacrity Solutions.
Salary
$36k
per year