Customer Support Representative
journeybank
About this role
A Customer Support Representative at Journey Bank provides customer and telephone support, assists with inquiries, and resolves issues related to banking services. The role involves maintaining knowledge of bank products and software applications while ensuring a professional and courteous demeanor.
Skills
About journeybank
journeybank.comJourney Bank is a local community bank focused on your financial well-being, with a caring team guiding customers toward new opportunities while staying rooted in the local community. It delivers personalized, relationship-driven banking for individuals and small businesses, blending traditional service with modern digital tools. Built on trust, accessibility, and community involvement, Journey Bank positions itself as a dependable partner for financial health in the neighborhood.
About journeybank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for journeybank.
Salary
$30k – $35k
per year
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