Direct Communications
Direct Communications is hiring a Broadband Customer Support Representative to serve as the first point of contact for customers in rural communities. The role involves handling inquiries via phone, email, and text regarding billing, account updates, and general technical issues. Employees assist with resolving routine challenges while maintaining accurate records of all customer interactions and transactions.
Headquarters
Rockland, Idaho, United States
Company Size
51-200 employees
Founded
1954
Direct Communications is a family-owned rural internet service provider that has been connecting communities in Idaho, Louisiana, and Maine since 1954. The company offers high-speed fiber-optic internet, managed WiFi, outdoor WiFi, and business internet solutions, including services for schools and libraries. Known for local customer support and straightforward pricing, Direct Communications is committed to bringing reliable connectivity to rural areas.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Direct Communications.
24% below the average for this role