ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Helpware
Helpware is seeking experienced Customer Support Representatives to provide frontline support via email and chat channels for their Philippines team. The role focuses on resolving customer inquiries, documenting interactions, and maintaining brand-aligned communication while adhering to strict guidelines regarding medical claims. Successful candidates must demonstrate strong written communication skills, empathy, and the ability to adapt quickly to evolving tools and processes.
Headquarters
Lexington, Kentucky, United States
Company Size
1001-5000 employees
Founded
2015
Helpware is a fast-growing global business process management (BPM) company that delivers end-to-end customer experience and outsourcing solutions through four specialized divisions: Helpware CX, Helpware AI, Helpware Tech, and Helpware Media. It combines human expertise with intelligent automation and scalable engineering to provide outsourced customer support, AI-driven products, custom software development, and data-powered digital marketing. Founded in 2015 and headquartered in Lexington, Kentucky, Helpware operates 19+ locations worldwide and emphasizes a people-first, local-team model to rethink traditional outsourcing. Clients rely on Helpware for flexible, technology-enabled delivery that can scale with their growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Helpware.
Helpware didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role
Customer Success Specialist Ecomm
Joseph Ribkoff
Independent Contractor – CPT-11398 Customer Service Virtual Assistant/Business Support VA/Junior-Senior Level (Remote)
20four7va
Email Customer Support Specialist (Non-Voice)
Incubator Lab
Independent Contractor – CPT-11398 Customer Service Virtual Assistant/Business Support VA/Junior-Senior Level (Remote)
20four7va
Social Media Support (Non-Voice Customer Service) – Mandarin
Cross Border Talents
Customer Experience Representative
Frontlogix