SummitNext
The role involves providing multi-channel customer support for a global e-commerce brand, handling inquiries via voice calls, email, and live chat, and ensuring a seamless and professional customer experience. The candidate will resolve issues, document interactions, and meet quality and productivity targets while working in a fast‑paced, rotational shift environment.
Headquarters
Kuala Lumpur, Malaysia
SummitNext delivers AI-powered BPO and outsourcing solutions across Malaysia, US, India, Philippines, and Uzbekistan to drive growth and efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SummitNext.
91% below the average for this role
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