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© All Rights Reserved. ApplyBlast.com
Tidal
The role involves handling email and chat inquiries for an eCommerce consumer brand, managing around 500 support tickets per month, and resolving issues related to orders, shipping, returns, and refunds using Gorgias and other tools. The independent contractor works full‑time remotely, providing clear, empathetic responses while coordinating with fulfillment and operations teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tidal.
41% below the average for this role
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