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© All Rights Reserved. ApplyBlast.com
Tidal
Tidal is seeking an experienced Customer Support Representative for an eCommerce consumer brand to handle email and chat inquiries via Gorgias. The role involves managing around 500 tickets per month, resolving order and product issues, and maintaining a consistent brand voice while coordinating with fulfillment and operations teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tidal.
41% below the average for this role
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