Givebacks
The Customer Support Representative at Givebacks serves as the first point of contact for inbound tickets, triaging, routing, and responding to customers with clear, warm, and accurate communication. The role involves maintaining response and resolution times, providing feedback to product teams, and collaborating with teammates while adhering to a structured onboarding and quality process.
Headquarters
Raleigh, North Carolina, United States
Company Size
11-50 employees
Founded
2018
Givebacks is an all-in-one payment and fundraising platform built for K–12 school districts, PTAs, PTOs, booster clubs, nonprofits, and families. It streamlines student fees, fundraising, storefronts, ticketed events, and supporter management in a single platform, replacing fragmented tools like cash, checks, and disconnected apps. Givebacks serves over 14,000 volunteer-led organizations and more than one million students across school districts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Givebacks.
Givebacks didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role