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Customer Support Representative at LiveOak Fiber - ApplyBlast

Customer Support Representative

LiveOak Fiber

6 months ago

Brunswick, Georgia, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Representative serves as the first point of contact for LiveOak Fiber customers, delivering exceptional service and support for telecommunications products and services. The role handles inbound communications, assists with account and billing issues, troubleshoots basic technical problems, and ensures customer satisfaction through timely resolution and follow‑up.

Responsibilities

Respond to inbound calls, emails, and chats
Troubleshoot and resolve basic technical issues
Document customer interactions in CRM system

Skills

About LiveOak Fiber

liveoakfiber.com

Headquarters

Brunswick, Georgia, United States

Company Size

11-50 employees

Founded

2022

View Profile

LiveOak Fiber is a regional fiber internet provider delivering high-speed, reliable fiber internet to homes, businesses, and communities across Florida and Georgia, including coverage in areas such as the Emerald Coast and Golden Isles. They offer a range of residential and business plans with no data caps, no hidden fees, and free installation, supporting use cases from streaming and gaming to enterprise connectivity. LiveOak Fiber also serves HOA and MDU communities and provides customers with app-based network management tools.