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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

29 days ago

Remote

Full Time

Junior

0 applicants

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About this role

This role involves providing front-line customer support by fielding questions and resolving issues across phone, chat, and email to ensure customer satisfaction. The position requires maintaining accurate internal systems and case notes while determining when to escalate problems versus resolving them directly. It is a remote opportunity based in Athens, Attica, Greece, open to candidates eligible to work in the EU.

Responsibilities

Field customer questions and resolve issues efficiently
Escalate complex problems and maintain accurate case notes
Respond to inquiries across phone, chat, and email channels

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.