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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

29 days ago

Athens, Attica, Greece

Onsite

Full Time

Junior

0 applicants

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About this role

This front-line support role involves fielding customer questions, resolving issues, and ensuring satisfaction across phone, chat, and email channels. The position requires maintaining composure with frustrated customers, proactively following up on open cases, and identifying recurring issues for systemic resolution. It is an on-site opportunity in Athens, Greece, designed for individuals who thrive in fast-paced, customer-facing environments.

Responsibilities

Field customer questions and solve problems across phone, chat, and email
Follow up on open cases to ensure timely resolution and customer satisfaction
Flag recurring issues to enable addressing problems at the source

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.