Summitk12
The Customer Support Representative serves as the first point of contact for customers seeking assistance, working directly with district administrators to onboard teachers and students into the Summit K12 online curriculum. This role involves responding to inbound inquiries via email, phone, and ticketing systems to provide platform guidance and routine troubleshooting. The ideal candidate is organized, service-oriented, and capable of communicating solutions clearly and professionally.
Summit K12 provides online, standards-aligned supplemental curriculum focused on English Language Development (ELD) and multilingual education for K–12 schools across the United States. Their platform empowers teachers to differentiate instruction and deliver personalized learning for emergent bilingual and ESL students, helping close language gaps and accelerate achievement. Summit K12 serves over 2,000 districts and 5,000 schools, supporting more than one million emergent bilingual students.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Summitk12.
Summitk12 didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role