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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

29 days ago

Kuala Lumpur, Malaysia

Hybrid

Full Time

Medior

0 applicants

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About this role

Our Client is seeking a Customer Support Representative to join its growing team in Kuala Lumpur, Malaysia, supporting a leading cryptocurrency trading platform. The role involves providing high-quality customer service via live chat and email in Mandarin and English, assisting users with platform inquiries and account issues, and collaborating with internal teams to ensure seamless operations. This position offers an opportunity to work in a fast-paced fintech environment while contributing to customer satisfaction and service performance.

Responsibilities

Provide customer support via live chat and email in Mandarin and English
Assist users with platform-related inquiries, account issues, and service requests
Monitor and follow up on customer concerns and escalations

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.