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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

27 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

This front-line support role involves fielding customer questions, solving problems, and ensuring satisfaction across phone, chat, and email channels. The representative is responsible for maintaining accurate internal systems and case notes while flagging recurring issues for resolution. The position requires fluent French and B1 English proficiency, with a focus on efficient, high-quality customer service in a fast-paced environment.

Responsibilities

Respond to customer questions across phone, chat, and email
Keep internal systems and case notes accurate and current
Flag recurring issues so they can be addressed at the source

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.