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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

11 days ago

Porto, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Representative in Porto provides front-line assistance by addressing customer inquiries and resolving issues across phone, chat, and email channels. The role focuses on ensuring customer satisfaction while maintaining accurate internal records and identifying recurring problems for broader resolution. This position requires fluency in Dutch and English, along with a willingness to learn new internal systems.

Responsibilities

Resolve customer issues efficiently while maintaining quality standards
Respond to customer inquiries across phone, chat, and email channels
Maintain accurate internal systems and case notes

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.