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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

14 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Representative in Lisbon provides first-line assistance to customers, resolving issues through phone, chat, and email while maintaining patience and clear communication. The role involves following up on open cases and flagging recurring problems to ensure they are addressed at the source. This position requires fluency in Italian and a B2 level of English, along with eligibility to work in the EU.

Responsibilities

Flag recurring issues to address them at the source
Respond to customer questions across phone, chat, and email
Follow up on open cases to ensure timely resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.