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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

13 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

The employer in Lisbon is seeking a Customer Support Representative to build out their Hebrew-speaking team. In this on-site role, you will serve as the primary voice for customers, handling inquiries via phone, chat, and email while maintaining a calm and professional demeanor. The position requires managing multiple cases efficiently and flagging recurring issues to improve the overall customer experience.

Responsibilities

Follow up on open customer support cases
Respond to customer inquiries via phone, chat, and email
Flag recurring issues for root cause resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.