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Customer Support - Shopify at Lago - ApplyBlast

Customer Support - Shopify

Lago

7 days ago

3.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

This role involves providing email-based customer support, managing order inquiries, and handling data entry for Deadlast's operations. The ideal candidate will maintain accurate records, ensure a professional customer experience, and utilize Shopify for order management. The position may expand to include SMS support as business needs evolve.

Responsibilities

Respond to customer inquiries through email in a timely and professional manner
Review order details and customer information in Shopify or related systems
Enter, update, and verify information across internal systems and spreadsheets

Skills

About Lago

getlago.com

Headquarters

Paris, Île-De-France, France

Company Size

11-50 employees

Founded

2021

View Profile

Lago is an open-source billing infrastructure designed for AI and tech businesses, offering event-driven usage metering and hybrid pricing support. It provides both open-source and cloud options, enabling teams to build fast while billing accurately. The platform covers core billing needs—usage metering, billing and invoicing, entitlements, cash collection, and revenue analytics—with enterprise-grade integrations. Lago also offers Lago Embedded for white-label billing and Lago AI for AI-powered billing intelligence.