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Customer Support at Lago - ApplyBlast

Customer Support

Lago

7 days ago

3.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

A Customer Support Specialist at Deadlast manages email-based customer communications, order inquiries, and data entry to ensure a professional customer experience. The role involves responding to customer questions, maintaining accurate records in Shopify, and handling routine administrative tasks. This position offers remote work flexibility with opportunities for growth within a global team.

Responsibilities

Respond to customer inquiries through email in a timely and professional manner
Review order details and customer information in Shopify or related systems
Enter update and verify information across internal systems and spreadsheets

Skills

About Lago

getlago.com

Headquarters

Paris, Île-De-France, France

Company Size

11-50 employees

Founded

2021

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Lago is an open-source billing infrastructure designed for AI and tech businesses, offering event-driven usage metering and hybrid pricing support. It provides both open-source and cloud options, enabling teams to build fast while billing accurately. The platform covers core billing needs—usage metering, billing and invoicing, entitlements, cash collection, and revenue analytics—with enterprise-grade integrations. Lago also offers Lago Embedded for white-label billing and Lago AI for AI-powered billing intelligence.