Customer Support Specialist / Application DBA
ariasystems
About this role
A Customer Support Specialist / Application DBA at Aria Systems provides functional, technical, and application support for the Aria Subscription Billing platform and its integrations. The role involves troubleshooting, researching customer inquiries, maintaining client relationships, and ensuring customer satisfaction throughout the support lifecycle.
Skills
Qualifications
About ariasystems
ariasystems.comAria Systems is an enterprise SaaS billing and monetization platform that helps subscription and usage-based businesses automate billing, payments, and revenue operations. The platform supports flexible pricing models—including subscriptions, usage rating, tiered and metered billing—along with invoicing, tax and payments integrations, revenue recognition, and analytics to maximize revenue and improve customer experience. Built for large enterprises across software, communications, and IoT, Aria emphasizes configurable workflows, APIs and global scale to handle complex product catalogs, compliance, and high transaction volumes.
About ariasystems
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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