Customer Support Specialist - Embedded & Digital Finance
yapeal
About this role
YAPEAL is redefining Embedded Finance and is seeking a Customer Support Specialist to provide exceptional support to clients in a regulated, innovative Swiss fintech environment. The role involves troubleshooting, incident analysis, and supporting diverse client segments including retail, business, and embedded finance partners.
Skills
About yapeal
yapeal.chYAPEAL is a Swiss-made FinTech and FINMA‑licensed digital banking platform that helps businesses embed financial services into their products. It offers Swiss business accounts, instant payments and integrated Embedded Finance solutions designed to boost revenue and streamline customer journeys. YAPEAL focuses on modular, developer-friendly integrations and compliance, positioning itself as a reliable partner for companies wanting to add seamless financial functionality.
About yapeal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$45k – $60k
per year