Customer Support Specialist I/ II (2nd and 3rd shift)

Mujin is seeking a Customer Support Specialist to provide timely assistance to clients via phone, email, and chat while maintaining high service standards. The role involves managing customer tickets, updating support documentation, and collaborating on technical improvements like chatbot maintenance and mobile app development. Candidates will work closely with the team to resolve issues, escalate complex matters, and ensure seamless user experiences across Mujin's industrial robotic systems.