HCTec
The Service Desk Analyst II provides remote technical support to patients, physicians, and hospital staff from a 24/7 call center, handling inquiries via phone, chat, and email. The role involves troubleshooting software applications, Windows operating systems, and mobile devices while delivering courteous, timely service and following escalation procedures.
Explore HCTec's award-winning solutions for health systems and other healthcare providers of all sizes across the United States. Explore our tailored IT staffing, managed services, and professional service solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCTec.
HCTec didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role