Customer Support Specialist I
PracticeTek
About this role
A Customer Success Associate at PracticeTek supports customers through efficient case handling, documentation, and resolution of support tickets. The role involves enhancing customer satisfaction, collaborating across teams, and maintaining accurate records using tools like Salesforce and Freshdesk.
Skills
About PracticeTek
practicetek.comPracticeTek is an investment firm that partners with and builds software companies focused on the retail healthcare market. Founded by industry veterans with decades of experience leading successful software enterprises, it provides capital and hands‑on expertise to scale products for allied health professionals. PracticeTek’s solutions help clinicians and allied professionals connect with patients, improve engagement, and grow their practices.
About PracticeTek
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PracticeTek.
Salary
$47k – $58k
per year
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