Customer Support Specialist II
PracticeTek
About this role
The Customer Support Specialist II at Magic Touch is a technical role responsible for managing complex customer issues involving dental lab manufacturing software. The position involves troubleshooting, collaboration across teams, training, and ensuring customer satisfaction.
Skills
Qualifications
About PracticeTek
practicetek.comPracticeTek is an investment firm that partners with and builds software companies focused on the retail healthcare market. Founded by industry veterans with decades of experience leading successful software enterprises, it provides capital and hands‑on expertise to scale products for allied health professionals. PracticeTek’s solutions help clinicians and allied professionals connect with patients, improve engagement, and grow their practices.
About PracticeTek
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PracticeTek.
Salary
$60k – $75k
per year
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