Customer Support Specialist III - Account Support Operations - Shared Services - Monterrey
Uber Freight
About this role
Uber Freight is seeking a logistics support specialist who acts as the frontline for resolving customer and carrier issues, ensuring service quality and customer satisfaction. The role involves managing freight loads, resolving escalations, and working collaboratively to improve customer experience in a fast-paced environment.
Skills
About Uber Freight
uberfreight.comUber Freight is a technology-driven transportation and logistics company (part of Uber) that connects shippers and carriers through a digital freight marketplace. It provides on‑demand and contract truckload capacity, real‑time pricing and tracking, carrier apps, and enterprise services like managed transportation, analytics, and API/TMS integrations to streamline booking and operations. Shippers and carriers use Uber Freight for access to broad capacity, automated workflows, and data‑driven insights to lower costs and improve reliability.
Recent company news
Heavy Duty TruckingUber Freight Facility Insights Reinforce Need for Speed
2 weeks ago
Supply Chain DiveUber Freight, Better Trucks partner to boost last-mile coverage, tech
Nov 13, 2025
FreightWavesUber Freight enters last mile through Better Trucks partnership
Nov 13, 2025
Journal of CommerceUber Freight pushes deeper into last-mile freight market
Nov 13, 2025
CNBCUber Freight CEO joins self-driving truck company Waabi, says era of autonomous big rigs on U.S. roads is here
Aug 12, 2025
About Uber Freight
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Uber Freight.
Salary
$40k
per year