Customer Support Specialist, Italian (Weekend Shift)

Klaviyo

16 hours ago

Dublin, Ireland

Hybrid

Full Time

Medior

0 applicants

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About this role

Klaviyo is hiring for a Customer Support Specialist, called a Product Expert, in Dublin. The role involves providing high-quality support to clients, diagnosing issues, and sharing technical knowledge, with an emphasis on supporting e-commerce and marketing platforms.

Skills

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.