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© All Rights Reserved. ApplyBlast.com
Klaviyo
This role focuses on designing and optimizing customer experiences and programs for Klaviyo's highest-value accounts, ensuring clear service delivery and measurable outcomes. The position involves building operating rhythms, metrics, and processes to support the high-touch team's effectiveness as it scales. Collaboration with cross-functional teams like CS, Sales, Support, Product, and Marketing is essential to close customer experience gaps and drive growth.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
2012
Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Klaviyo.
Klaviyo and Shopify Deepen Integration
3 days ago
