Customer Support Specialist (m/w/d)

The Customer Support Specialist at Ostrom is responsible for managing customer inquiries via email, ensuring efficient operational processes related to service changes, and resolving complex issues while interacting with other energy providers. This role requires a proactive attitude, the ability to simplify complex topics, and experience in customer service, ideally within a digital or energy sector context. Strong communication skills in German and English are essential, along with a fundamental understanding of energy market mechanisms.