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© All Rights Reserved. ApplyBlast.com
Optro
The Customer Support Specialist at Optro provides technical troubleshooting and product guidance to clients via email, live chat, and video sessions, ensuring an exceptional user experience with the AI-powered GRC Intelligence Platform. This role involves collaborating with engineering and product teams to escalate issues, leveraging advanced AI tools for efficient support, and advocating for client feedback to drive platform improvements. The position requires a German bilingual professional based in Poland to support EMEA weekday hours.
Headquarters
Cerritos, California, United States
Company Size
501-1000 employees
Founded
2014
Optro is an AI-powered governance, risk, and compliance (GRC) software platform that transforms how organizations manage risk and compliance. Formerly AuditBoard, Optro carries forward the trusted GRC foundation with advanced AI to streamline risk assessments, controls, audits, and reporting. The platform is trusted by over 50% of the Fortune 500, underscoring its enterprise-grade scale and reliability. Optro enables companies to consolidate and automate their GRC processes across the organization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Optro.
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