Customer Support Specialist (Spanish-speaker)

Klaviyo(2 days ago)

HybridFull TimeJunior$40,000 - $60,000Customer Support

About this role

Klaviyo is looking for fluent Spanish and English customer support specialists who will provide exceptional assistance to customers, resolving issues and guiding users through technical and non-technical questions. The role is based in Dublin with a hybrid work mode, supporting the company's growth in the EMEA region.

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Required Skills

Communication
Troubleshooting
Customer Service
Email Support
Live Chat
Technical Support
SaaS
CRM
HTML
CSS

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.

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