Customer Support Specialist (Spanish Speaking)
Cxm
About this role
A Customer Support Specialist at CXM Group ensures a positive client experience by managing communication channels, resolving issues, and providing product information. The role focuses on client satisfaction through timely support, CRM record maintenance, and collaboration with internal teams.
Skills
About Cxm
cxm.comCXM (CXM Direct LLC) is a globally regulated B2B STP/ECN Forex and CFD broker that provides institutional and professional trading services. The firm highlights fast execution, zero spreads, swap‑free accounts and high (unlimited) leverage across its product offering. Positioned as a liquidity and trading partner for brokers, IBs and professional traders, CXM emphasizes global coverage, compliance and client support.
About Cxm
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $60k
per year