Malbek

Technical Support Specialist

Malbek

10 months ago
Ahmedabad, Gujarat
Onsite
Full Time
Junior
0 applicants
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Malbek
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About this role

A Technical Support Specialist ensures customer satisfaction by resolving issues and providing efficient support through various channels.

Skills

Qualifications

4+ years of experience supporting large enterprise customersProficiency in using support ticketing systems and CRM softwareStrong analytical skills and attention to detailAbility to work efficiently in a fast-paced environmentExcellent communication and problem-solving skills
Malbek

About Malbek

malbek.io

Malbek provides contract lifecycle management (CLM) software that helps organizations streamline contract creation, negotiation, and ongoing compliance. Their platform uses AI-powered contract intelligence together with document automation and workflow controls to surface key obligations, accelerate approvals, and reduce risk. Malbek is focused on improving contract outcomes for legal, procurement, and commercial teams through automation, analytics, and built‑in compliance.

About Malbek

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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