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Customer Support Specialist (Technical) at Deskpro - ApplyBlast

Customer Support Specialist (Technical)

Deskpro

8 months ago

4.0 on Glassdoor

Austin, United States

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Specialist (Technical) in the Computer Software industry provides technical assistance and support to customers, ensuring their issues are resolved efficiently to enhance user satisfaction.

Skills

Qualifications

Bachelor's Degree

About Deskpro

deskpro.com

Headquarters

Austin, Texas, United States

Company Size

51-200 employees

Founded

2001

View Profile

Deskpro is an AI-powered help desk platform that unifies multi-channel customer support, enabling efficient ticket management and cross-team collaboration. It serves as an omnichannel hub to route, track, and resolve inquiries from various channels, improving support workflows. The platform can be deployed in any cloud or self-hosted environment, offering flexible options to meet data and deployment needs. With built-in AI features and automation, Deskpro aims to streamline support processes and accelerate response times for support teams.

Recent company news

Business Wire

Deskpro Launches New Private Help Desk Solution with Private AI Support for Organizations with Strict Security, Compliance, and Data Sovereignty Requirements

Nov 12, 2025