Customer Support Specialist | Travel | Remote

Destination Knot(1 month ago)

RemoteFull TimeJunior$34,802 - $47,388 (estimated)Customer Support

About this role

The Customer Support Specialist – Travel Industry role supports clients of a fully remote travel company by handling booking-related questions and travel inquiries. The position focuses on ensuring smooth client experiences throughout the booking and post-booking process in a fast-paced environment. The role is remote and offers flexible scheduling with both part-time and full-time options. Training, mentorship, and optional travel agent certification are provided.

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Required Skills

Customer Support
Email Communication
Phone Support
Chat Support
Travel Bookings
Itinerary Management
Policy Knowledge
Issue Troubleshooting
Client Follow Up
CRM Systems

+6 more

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.