Customer Support Specialist | Travel | Remote

Destination Knot(22 days ago)

RemoteFull TimeJunior$37,092 - $50,419 (estimated)Customer Support

About this role

A Customer Support Specialist at a fully remote travel company helps clients with booking-related questions and ensures smooth travel experiences. The role supports customers across vacations, cruises, all-inclusive resorts, and adventure travel, representing the company’s brand to a USA-based customer base. This position offers flexible scheduling with part-time or full-time options.

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Required Skills

Customer Support
Email Support
Phone Support
Chat Support
Reservation Confirmation
Booking Support
Issue Troubleshooting
Issue Escalation
Travel Policies
Supplier Systems

+5 more

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.