Customer Service Specialist

Service Experts LLC(1 month ago)

Elyria, OHOnsiteFull TimeJunior$40,345 - $54,872 (estimated)Customer Service

About this role

The Customer Service Specialist at Service Experts handles customer service requests and appointment booking while supporting day-to-day center operations. This role manages customer inquiries, complaints, and billing questions across phone, email, and chat with a focus on one-call resolution. The specialist also supports scheduling, dispatch, and maintains customer records while staying current on company products and promotions.

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Required Skills

Phone Support
Customer Relations
Email Support
Chat Support
Problem Solving
Recordkeeping
Call Logging
Payment Processing
Scheduling
Dispatching

+4 more

Qualifications

High School Diploma

About Service Experts LLC

serviceexpertsjobs.com

Service Experts is a nationwide home-services company specializing in HVAC (heating, ventilation, and air conditioning), indoor air quality, and plumbing for residential and light-commercial customers. It operates a network of local service centers and franchises that provide installation, repair, and maintenance services. This jobs site showcases career opportunities — from technicians and installers to support roles — and highlights training, benefits, and pathways for advancement. The company emphasizes customer-focused service and technician development across many U.S. markets.