8am
The Customer Support Specialist, Payments at 8am is a member of the Customer Support Team focused on delivering consistent, reliable service to users of Mycase, LawPay, and CPACharge. The role supports customers across channels, helps maintain product knowledge, and contributes to overall customer satisfaction and retention. Ideal candidates are analytically minded, detail oriented, and strong communicators who support continuous learning and collaboration.
8am is a professional business platform that simplifies operations for law firms, accounting firms, associations, and other businesses. Their integrated suite of products—including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay—covers client intake, case management, billing, secure payment processing, and compliance. With over 260,000 professionals trusting the platform, 8am helps firms streamline workflows from intake to payment so they can focus on clients and outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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