Customer Support Specialist
Doctrine
About this role
Le Customer Support Specialist chez Doctrine est le premier point de contact des utilisateurs de la plateforme d’IA juridique et contribue directement à leur satisfaction et fidélisation. Le poste consiste à assurer une expérience client fluide et personnalisée tout en participant à l’amélioration continue des services et outils. Intégré(e) à l’équipe Customer, la personne évolue dans un environnement SaaS en forte croissance, au croisement des besoins des clients, des équipes Produit et Tech. Le rôle s’inscrit dans la mission globale de Doctrine de rendre le droit plus accessible aux professionnels juridiques.
Skills
About Doctrine
doctrine.comThe company is a design‑led software and digital product studio that helps startups and enterprises build web and mobile applications. It combines product strategy, UX/UI design, and full‑stack engineering with cloud‑native infrastructure and API integrations to deliver scalable, production‑ready systems. Clients choose the company for rapid prototyping, user‑centered design, and reliable delivery of secure, maintainable platforms.
Recent company news
Business WireDoctrine Acquires Maite.ai, Spain’s Leading Legal AI Platform, Strengthening its European Leadership
2 weeks ago
Latham & Watkins LLPLatham & Watkins Advises Summit Partners and Portfolio Company Doctrine on Acquisition of Predictice
Sep 17, 2025
Fast CompanyThe government’s free speech doctrine allows Trump to name things after himself
2 weeks ago
DGAPThe Donroe Doctrine Requires a Firm but Calm Response from Europe
1 month ago
The Regulatory ReviewNo Need for the Supreme Court to Revisit the Fairness Doctrine
Oct 20, 2025
About Doctrine
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Doctrine.
Salary
$111k – $148k
per year
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