Customer Support Specialist
Dream Games(4 years ago)
About this role
A Customer Support Specialist at Dream Games focuses on shaping the end-to-end player experience using user insights within a fast-growing game studio. The role is based in Istanbul and offers the opportunity to contribute to the product and customer-facing processes. Team members have the chance to influence company outcomes and collaborate across functions.
Required Skills
- Email Support
- Chat Support
- Excel
- Problem Solving
- Time Management
- Trend Analysis
- Metrics Analysis
- Cross-Functional Collaboration
- Vendor Support
- App Reviews
+2 more
About Dream Games
dreamgames.comDream Games is a mobile gaming studio that builds high‑quality, character‑driven puzzle games with immersive gameplay and vibrant worlds. Headquartered in Istanbul with an office in London, its titles reach millions of players worldwide. The company emphasizes polished production, live‑ops and community engagement, and promotes a creative culture with ongoing career opportunities across development, art, and operations.
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